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Productivity ToolsChat & Communication

Chat Module Overview

Comprehensive guide to the EasyDo 365 chat module with integrated workplace features and collaboration tools

Chat Module Overview

The Chat Module in EasyDo 365 is far more than a simple messaging platform—it's a comprehensive communication and collaboration hub that integrates messaging with workplace productivity features. From sending messages and sharing files to marking attendance, delegating tasks, and requesting approvals, the chat interface serves as your central command center for workplace interactions.

Unlike standalone chat apps, EasyDo 365's chat is deeply integrated with all business functions. Every chat conversation can instantly transform into a task delegation, meeting invitation, approval request, or document sharing session. This integration eliminates the need to switch between multiple apps and ensures that all work-related communication and actions happen in one seamless interface.

Video Tutorial

Basic Chat Functionality

Starting a Chat

Open the EasyDo Tasks app and start a conversation:

  1. Tap the plus button
  2. Select "Chat" from options
  3. Choose contact or create new
  4. Start messaging

Sending Messages

In any open chat:

  1. Type your message in the text field
  2. Tap the send icon
  3. Message appears in conversation
  4. Real-time delivery to recipient

Voice Notes

Send voice messages:

  • Press and hold microphone icon
  • Record your message
  • Release to send
  • Useful for quick communication or when typing isn't convenient

Integrated Workplace Features

The chat module's true power lies in the plus icon (bottom right corner) which unlocks numerous workplace features:

Attendance & Location

Mark Attendance:

  • Clock in/out directly from chat
  • Location-verified attendance
  • Instant attendance recording
  • No need to open separate module

Request Location:

  • Request other person's current location
  • Useful for field coordination
  • Real-time location sharing
  • Helpful for meeting up

Share Location:

  • Share your current location
  • Help colleagues find you
  • Site visit verification
  • Emergency location sharing

Task & Project Management

Delegate Tasks:

  • Create and assign tasks in-chat
  • Set deadlines and instructions
  • Add checklists and attachments
  • Track task completion
  • Learn more

Create Sales Leads:

  • Capture lead information quickly
  • Log potential customers
  • Track sales pipeline
  • CRM integration from chat

Generate Sales Invoices:

  • Create invoices on-the-go
  • Send directly to clients
  • Quick billing from conversations
  • Professional invoice generation

Submit Bills:

  • Upload and submit bills for payment
  • Expense tracking
  • Reimbursement requests
  • Financial documentation

Meeting Coordination

Schedule Meetings:

  • Create meeting invitations
  • Set virtual or in-person meetings
  • Add agenda and participants
  • Integrated calendar sync
  • Learn more

Approvals & Requests

Request Approvals:

  • Leave requests
  • Expense approvals
  • Overtime requests
  • Advance salary requests
  • Contract approvals
  • And many more

All approval workflows accessible through chat for quick submission.

Document Management

Send Photos and Videos:

  • Share images directly
  • Send video files
  • Visual communication
  • Multimedia sharing

Capture and Send:

  • Instantly take photo with camera
  • Send immediately to chat
  • Quick documentation
  • Real-time visual sharing

Send Documents:

  • Share files from device
  • PDF, Word, Excel, PowerPoint
  • Contracts and agreements
  • Reference materials

Scan Documents:

  • Built-in document scanner
  • Convert photos to PDFs
  • OCR capabilities
  • Professional document digitization

Communication Tools

Opinion Polls:

  • Create quick surveys
  • Get team feedback
  • Decision making
  • Quick consensus building

Share Contacts:

  • Share contact information
  • Easy contact exchange
  • Network building
  • Quick referrals

Activity Log:

  • View conversation activity
  • Track interactions
  • Audit trail
  • Historical reference

Quick Access Action Buttons

Above the typing area, you'll find quick access buttons for:

  • Most frequently used features
  • One-tap common actions
  • Customizable shortcuts
  • Instant feature access

These buttons provide:

  • Faster workflow
  • Reduced taps
  • Common action shortcuts
  • Personalized experience

Advanced Chat Features

Group Conversations

Create group chats for:

  • Team coordination
  • Project collaboration
  • Department communication
  • Company-wide announcements

Learn more about creating groups

Message Management

Features:

  • Delete messages
  • Forward messages
  • Copy text
  • Star important messages
  • Search conversations
  • Message reactions

Notifications

Smart Notifications:

  • Instant message alerts
  • Task reminders
  • Approval notifications
  • Meeting reminders
  • Customizable settings
  • Do Not Disturb mode

Chat Organization

Features:

  • Pin important chats
  • Archive old conversations
  • Search across all chats
  • Filter by unread
  • Sort by recent activity

Business Use Cases

Daily Operations

Morning Routine:

  1. Mark attendance through chat
  2. Check overnight messages
  3. Respond to urgent items
  4. Review daily tasks

Throughout Day:

  • Coordinate with team
  • Delegate tasks as they arise
  • Request quick approvals
  • Share updates and files

End of Day:

  • Mark out-attendance
  • Send summary updates
  • Delegate tomorrow's tasks
  • Schedule next day's meetings

Field Work

For Field Employees:

  • Share location when at client site
  • Submit photos of work completed
  • Request approvals on-the-go
  • Create sales leads immediately
  • Document site conditions

Team Collaboration

Project Teams:

  • Group chat for project
  • Share project files
  • Delegate project tasks
  • Schedule project meetings
  • Track project approvals

Client Communication

Client Interactions:

  • Professional messaging
  • Share proposals and contracts
  • Generate invoices
  • Schedule client meetings
  • Maintain communication history

Best Practices

Professional Communication

  1. Clear Messages: Be concise and clear
  2. Appropriate Tone: Maintain professionalism
  3. Response Time: Reply promptly during work hours
  4. Grammar: Use proper language
  5. Context: Provide sufficient background

Effective Usage

  1. Right Channel: Use appropriate feature (task vs message)
  2. File Organization: Name files clearly before sending
  3. Group Discipline: Don't overuse group chats
  4. Notifications: Manage settings to avoid overload
  5. Archive: Clean up old conversations regularly

Security & Privacy

  1. Sensitive Info: Use secure channels for confidential data
  2. Work vs Personal: Separate work and personal chats
  3. Screenshots: Be cautious about sharing chat screenshots
  4. Verification: Verify recipient before sending sensitive info
  5. Company Policy: Follow organizational chat policies

Key Features

  • Unified Platform: Messaging + all workplace features
  • Rich Media: Photos, videos, documents, voice notes
  • Integrated Tools: Tasks, meetings, approvals from chat
  • Real-Time: Instant messaging and notifications
  • Mobile-First: Full functionality on smartphone
  • Group Support: Team and department conversations
  • Search: Find messages and files easily
  • Offline Mode: Queue messages when offline
  • Cross-Platform: Web and mobile sync
  • Professional: Business-grade security and reliability

Troubleshooting

Messages Not Sending

  • Check internet connection
  • Verify recipient is in contacts
  • Try resending
  • Check file size for attachments
  • Update app if needed

Features Not Available

  • Update to latest app version
  • Check permissions granted
  • Verify company has feature enabled
  • Contact IT support
  • Restart app

Notifications Not Working

  • Check notification settings
  • Verify app permissions
  • Check Do Not Disturb mode
  • Review battery optimization settings
  • Reinstall if needed

Tips & Tricks

  • Keyboard Shortcuts: Learn chat shortcuts for faster typing
  • Voice Notes: Use for quick updates when busy
  • Pin Important: Pin crucial conversations to top
  • Search Effectively: Use search for finding old messages
  • Draft Messages: Start typing, switch apps, resume later
  • Quick Actions: Master the plus menu for efficiency
  • Group Names: Use descriptive group names
  • Regular Cleanup: Archive old chats monthly
  • Status Updates: Set status for availability
  • Templates: Save common messages for reuse

Need Help?

The chat module is your workplace communication hub. If you need assistance:

  • Feature Training: Learn to use integrated features
  • Best Practices: Communication effectiveness training
  • Technical Support: Resolve chat issues
  • Integration: Connect chat with other systems
  • Customization: Personalize chat experience

Master the EasyDo 365 chat module to transform how you communicate and collaborate at work—bringing all essential workplace functions to your fingertips in one powerful interface!