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Productivity ToolsTasks

Create and Delegate Tasks

Complete guide to creating, delegating, and managing tasks in EasyDo 365 for effective team collaboration and productivity

Create and Delegate Tasks

Task management is at the heart of productivity and team collaboration. EasyDo 365's task delegation system allows you to assign work to individuals or groups, set deadlines, provide detailed instructions, track progress, and ensure accountability. Whether you're managing a project, delegating routine work, or coordinating team efforts, the task module provides the structure and visibility needed for effective execution.

The task creation process is flexible and comprehensive—you can create simple quick tasks with just a name and deadline, or elaborate assignments with detailed instructions, checklists, attachments, and recurring patterns. Tasks appear in recipients' dashboards, send notifications, integrate with chat conversations, and provide completion tracking, ensuring nothing falls through the cracks.

Video Tutorial

Prerequisites

  • Active EasyDo 365 account
  • Contacts or groups to delegate tasks to
  • Clear understanding of task requirements

Creating a Task (Primary Method)

Open EasyDo Tasks App

Launch the app on your phone.

Tap the Plus Icon

Tap the plus icon (+) in the main interface.

An options menu will appear with various actions.

Select Delegate Tasks

From the options menu, tap on Delegate Tasks.

The task creation form opens.

Select Recipient

Choose who should receive the task:

Option 1: Existing Contact

  • Select from your contact list
  • Scroll or search for the person

Option 2: New Contact

  • Create a new contact
  • Enter their details
  • Add to your contact list

Option 3: Group

  • Select an existing group
  • Task is assigned to all group members
  • Useful for team tasks

Select Company

Choose the relevant company for which you're delegating this task.

This is important for:

  • Proper categorization
  • Company-specific task tracking
  • Reporting and analytics

Enter Task Name

Type a clear, descriptive task name in the Task Name field.

Good Task Names:

  • "Prepare Q4 sales report"
  • "Review client proposal - ABC Corp"
  • "Update inventory database"
  • "Schedule team meeting for next week"

Best Practices:

  • Be specific and actionable
  • Include key context
  • Keep concise (under 60 characters when possible)
  • Use action verbs

Set Start and End Dates

Select the task timeline:

Start Date: When work should begin End Date: When task must be completed

Tips:

  • Allow reasonable time for completion
  • Consider recipient's workload
  • Account for dependencies
  • Include buffer for unexpected delays

Send Basic Task (Optional Quick Path)

If you just need a simple task with name and dates, tap Send now.

Your task is created and sent to the recipient.

OR continue to add more details (recommended for complex tasks).

Adding Detailed Information

Add Instructions

Tap on + Instructions to expand the instructions field.

Type detailed instructions for the task:

Include:

  • Specific requirements
  • Expected deliverables
  • Quality standards
  • Important notes or context
  • Resources or references
  • Who to contact for questions

Example:

Please prepare the quarterly sales report including:
- Revenue by region
- Top 10 clients
- Year-over-year comparison
- Pipeline forecast

Use the standard template from shared drive.
Submit draft by Friday for review.

Add Checklist

Tap on Checklist option to create sub-tasks or checkpoints.

Write down individual checkpoints:

  • Break task into smaller steps
  • Create verification points
  • List deliverable components
  • Define completion criteria

Example Checklist:

  • Gather sales data from CRM
  • Analyze regional performance
  • Create charts and graphs
  • Write executive summary
  • Proofread and format
  • Submit for review

Benefits:

  • Clearer task breakdown
  • Progress tracking
  • Reduced ambiguity
  • Better completion rates

Set Recurrence (For Recurring Tasks)

Tap on Repeat to configure recurring tasks.

Choose recurrence pattern:

  • Daily: Every day or every X days
  • Weekly: Specific days of week
  • Monthly: Specific date each month
  • Yearly: Annual tasks

Use Cases:

  • Daily reports
  • Weekly team meetings
  • Monthly inventory checks
  • Quarterly reviews
  • Annual compliance tasks

Settings:

  • Recurrence frequency
  • End date or number of occurrences
  • Days of week (for weekly)
  • Date of month (for monthly)

Add Attachments

Tap the attachment option to add files.

Choose files from:

  • Device storage
  • Cloud drive
  • Recent files
  • Camera (take photo)

Common Attachments:

  • Reference documents
  • Templates to use
  • Example outputs
  • Relevant data files
  • Supporting images

Best Practices:

  • Keep files reasonably sized
  • Name files clearly
  • Ensure files are finalized
  • Include only necessary attachments

Send Complete Task

After adding all information, tap the Send button.

Your detailed task is now delegated to the recipient(s).

Alternative Methods to Create Tasks

Method 2: Through Chat

Open a Chat

Open an existing chat conversation with the person you want to assign a task to.

Tap Plus Icon

Click the plus icon in the chat interface.

Select Delegate Task

From the options, tap Delegate Task.

Fill Task Details

Complete the task form as described above.

Advantage: Task is immediately linked to your conversation with that person.

Method 3: Swipe to Delegate

Open Chat

Navigate to the chat with your contact.

Swipe Message

Left swipe on a message in the conversation.

A pop-up menu appears.

Tap Delegate Task

Select Delegate Task from the menu.

Advantage: Creates task with context from the message you swiped.

Recipient Task Experience

Task Notification

When you delegate a task, the recipient:

  1. Receives a task notification
  2. Can view full task details
  3. Sees in chat conversation
  4. Task appears in their task list

Task Actions for Recipient

Accept or Skip:

  • Open notification
  • Choose to Accept or Skip with single click
  • Acceptance confirms they'll work on it

Mark as Done:

  • When completed, mark task as done
  • Updates task status
  • Notifies task creator

View Task Details:

  • Navigate to My Tasks section
  • View all assigned tasks
  • See task under Today's tab if due today
  • Access complete task information

Managing Tasks

My Tasks Section

Access your task management dashboard:

  • View all tasks (assigned to you and by you)
  • Filter by status (pending, completed)
  • See tasks by timeline (today, upcoming, overdue)
  • Track task progress
  • Monitor team task completion

Task Tracking

For Task Creators:

  • See who accepted tasks
  • Monitor completion status
  • Track overdue tasks
  • Send reminders
  • Update or modify tasks

For Task Recipients:

  • View all your assigned tasks
  • Prioritize by due date
  • Update progress
  • Mark milestones complete (checklists)
  • Communicate about tasks

Task Management Best Practices

Creating Effective Tasks

  1. Clear Objectives: Define what success looks like
  2. Realistic Deadlines: Allow adequate time
  3. Detailed Instructions: Reduce back-and-forth questions
  4. Appropriate Delegation: Assign to people with right skills
  5. Manageable Scope: Break large projects into smaller tasks

Communication

  1. Context: Provide background and purpose
  2. Availability: Let them know you're available for questions
  3. Check-ins: Follow up on long-duration tasks
  4. Feedback: Provide feedback on completed tasks
  5. Acknowledgment: Recognize good work

Prioritization

  1. Use Due Dates: Set realistic, priority-based deadlines
  2. Urgent Tags: Mark truly urgent tasks clearly
  3. Sequence: Consider task dependencies
  4. Workload: Be aware of recipient's current tasks
  5. Flexibility: Allow some buffer time

Common Use Cases

Project Management:

  • Break projects into tasks
  • Assign to team members
  • Track progress via checklists
  • Monitor deadlines

Daily Operations:

  • Routine work assignments
  • Report requests
  • Data collection tasks
  • Follow-up actions

Team Coordination:

  • Group tasks for team efforts
  • Recurring team responsibilities
  • Collaborative assignments
  • Cross-functional projects

Key Features

  • Flexible Creation: Multiple ways to create tasks
  • Rich Details: Instructions, checklists, attachments
  • Recurring Tasks: Automate repetitive assignments
  • Group Delegation: Assign to multiple people at once
  • Progress Tracking: Monitor completion status
  • Chat Integration: Tasks linked to conversations
  • Notifications: Instant task alerts
  • Checklist Support: Break down complex tasks
  • Attachment Capability: Include reference materials
  • Mobile Accessibility: Create and manage from smartphone

Troubleshooting

Task Not Sent

  • Verify recipient is selected
  • Check internet connection
  • Ensure all required fields filled
  • Try sending without attachments first
  • Contact support if persists

Recipient Didn't Receive Task

  • Verify recipient's contact details
  • Check they have app installed
  • Ask them to refresh app
  • Confirm they're looking in correct company
  • Resend task if needed

Cannot Add Checklist/Attachments

  • Update app to latest version
  • Check available storage space
  • Try smaller attachments
  • Contact support for feature access

Tips & Tricks

  • Templates: Save common task formats as drafts
  • Batch Creation: Create multiple related tasks in one session
  • Smart Naming: Use prefixes like [URGENT] or [PROJECT-NAME]
  • Due Time: Set specific due times, not just dates
  • Reminders: Follow up day before due date
  • Dependencies: Note prerequisite tasks in instructions
  • Estimates: Include time estimates in task description
  • Labels: Use consistent terminology for categorization
  • Review Cycle: Build in review time before final deadline

Need Help?

Effective task delegation drives productivity. If you need assistance:

  • Best Practices: Learn task management techniques
  • System Training: Master task features
  • Integration: Connect tasks with other workflows
  • Troubleshooting: Resolve task-related issues
  • Optimization: Improve task completion rates

Master task delegation in EasyDo 365 to transform how your team collaborates and delivers results!